Store Policies

Welcome to our store!

Kanagawa Cards opened in 2014 by an avid collector of Pokemon cards. Since then we have provided the highest quality products and service to our customers.

Kanagawa Cards is an internet based retailer of Pokemon Cards and Pokemon Center Merchandise. We buy all of our Pokemon Center Merchandise directly from the Pokemon Centers in Japan. We buy our sealed boxes of trading cards only from authorised suppliers.

Grading

Near Mint to Mint (NM-M)

Cards in Near Mint-Mint condition usually show no wear at all for newer cards. The condition can range from perfect to a few very small white nicks. 

Slightly Played (SP)

Cards in Slightly Played condition show definite, minor wear. Examples of cards in this grade include cards with minor border wear, minor corner wear, very minor binder bending, slight scratching, or slight scuffing/loss of sheen on the front due to play wear.

Moderately Played (MP)

Cards in Slightly Played condition show definite, moderate wear. Examples of cards in this grade include cards with moderate border wear, moderate corner wear, binder bending, scratching, creasing, or moderate scuffing/loss of sheen on the front due to play wear.

Heavy Play (HP)

Cards in Heavily Played condition show extreme wear. Heavily Played cards include cards that have writing on the back, major creasing, folding, major water damage, moderate to major whitening, major border wear.

Exchanges/Returns

We will only provide a refund /exchange in the event of damaged or defective items. If you wish to return or exchange an item you must first contact us within 7 days of arrival by email at kanagawacards.gmail.com.

We hope you enjoy shopping with us!